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REFERENCES

OMNICOM company provides consulting and implementation services for business and IT organizations, particularly in the area of process improvement, IT services and increasing the efficiency of organizations. Since 2011, we have implemented the following projects:

› 2016	Marlink s.r.o.	ISO 20 000 preparation
	Západoslovenská distribučná, a.s.	Service Desk Insourcing
	(NDA – bankový sektor)	ISO 20 000 preparation
	NAFTA a.s.	Process and tool Service Desk support
	AVG Technologies CZ, s.r.o.	Process support
	(NDA - energetika)	Support for organizational transformation of IT
	(NDA - automotive)	Support of process transition of IT suppliers
› 2015	Astrium Services BC s.r.o.	ISO 20 000 preparation
	E.ON BS s.r.o.	Agile SCRUM, Business change management and DevOps principles
	(NDA – manufacturing)	ERP requirements mapping with Kano model
	NAFTA a.s.	Change management and configuration management
	AVG Technologies CZ, s.r.o.	Incident management, SLM and Follow-the-sun Service Desk
	(NDA - IT service provider)	SLA a OLA a automation
› 2014	Svet zdravia, a.s.	IM and REF processes
	X-NET spol. s r.o.	Agile Assessment a IM and CHM processes
	ESET, spol. s r.o.	Event management
	NAFTA a.s.	IM,PM, REF processes
	AVG Technologies CZ, s.r.o.	Service level management and Incident Management
	Dimension Data Slovakia, s.r.o.	Business continuity management
› 2013	E.ON Business Services Slovakia spol. s r. o.	Agile Assessment, Change, Release & Deployment Management processes
	Všeobecná zdravotná poisťovňa, a.s.	ITSM Workload Assessment
	ESET, spol. s r.o.	IM,PM,REF, CHM and SACM
	X-NET spol. s r.o.	Agile Assessment a IM and CHM processes
› 2012	Ministerstvo financií SR	Process desing and implmentation (IM, REF)
	ESET, spol. s r.o.	As-is analyses, ITSM Strategy and Service Catalogue
› 2011	VÚB, a.s.	ITIL Assessment
	Regional Card Processing Centre, s.r.o.	ITIL Processes Design including ITIL Assessment

IMPLEMENTATION PROJECTS

OMNICOM is independent of SW platforms vendors so that OMNICOM could recommend a suitable platform to customers to support and automate their processes and services. OMNICOM philosophy is based on the principle that a successful project must include the implementation of appropriate software platform as well as positive changes in the functioning of the organization (people and processes). We have used many different SW process/workflow platfoms in our projects: HP Service Manager, BMC Remedy, ServiceNow, Microsoft System Center 2012, MS Sharepoint, OTRS.

Courses REFERENCES

OMNICOM provides selected IT best practice courses in Slovakia and the Czech Republic.

Over 3.000 satisfied participants from top IT companies courses.
OMNICOM started to provide accredited ITIL® courses in 2005.
OMNICOM opened the first ever course about Business information management in Slovakia and the Czech Republic.

Course references - TOP clients

referencie

... and Slovenská sporiteľna, Ministerstvo vnútra, Volkswagen, IBM Slovakia, Accenture, Siemens BS, IDS Scheer, Asseco...

You can find more references about our courses on www.bestpractice.sk and www.bestpractice.cz

Our mission

Through professional service in the field of educating and consulting, with the use of world-recognised methods, standards, and “best practice”, we help our customers to reach their business goals.

PARTNERS

AXELOS is a joint venture company created by the British government (Her Majesty's Government) and Capita plc company for Best Management Practice portfolio management, ITIL® a PRINCE2® included. OMNICOM as an accredited provider (ATO) of Best management practice courses got engaged in an affiliate program AXELOS.

A global and independent provider of certificate tests from the Business management practice (ITIL®, PRINCE2®, MoR® etc.) and many other fields such as Business information management, Cloud and Agile. EXIN ensures accreditation of training providers of the accredited courses (ATO) such as OMNICOM.

PeopleCert patrí k svetovo najväčším a najznámejším Examination Institute (EI). Od roku 2018 je jediným EI pre certifikáciu podľa ITIL® a PRINCE2® best practices. V portfóliu má aj ďalšie frameworky ako DevOps Institute, LITA a iné

Our company OMNICOM, s.r.o. (Ltd.) is a member of the Slovak chapter of the international IT Service Management Forum (itSMF) association, giving it a direct access to current information from the whole sector. This guarantees, besides everything else, that the professional level of our trainers and consultants is constantly being developed in accordance with the innovations in our field of profession.

Partnerská organizácia poskytujúca ITIL® kompatibilný outsourcing IT služieb s profesionálnym Service Deskom. Aj ITIL® Expertov ITčka vyškolil OMNICOM

OMNICOM usually organises courses in NIKAR - a modern training centre, situated in a tranquil family area in Bratislava and offers complex services to the course participants, including cooked lunches, refreshments and wifi connection.

Our partner organisation providing IT services of outsourcing, information and physical safety, forensic services in the area of information security, linguistic and career education, translations and interpretation services.

AlejTech, spol. s r.o. (Ltd.) helps clients to effectively communicate with public via the Internet. It ensures presentations on the Web, e-shops for products and services, an intranet system for process management and a CRM system for the client-company relation administration.

Teclib’ is an open source software editor that offers a vast range of fully integrated open source technology packages, to better respond to business needs.

ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. VeriSM™ is a trade mark of IFDC. IT4IT™, TOGAF® and The Open Group Certification mark are registered trademarks of The Open Group. OMNICOM® is a registered trade mark of OMNICOM, s.r.o.

REFERENCES

IMPLEMENTATION PROJECTS

Courses REFERENCES

Course references - TOP clients

Our mission

PARTNERS

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