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Assessment of requirements for ERP

15. October 2015
The strategic decision to invest into a new ERP should be supported by good information. Evaluation of requirements using Kano model have helped to reduce the ...

Business – IT Change Management process

15. September 2015
By linking change management process on the part of our customers' business and IT provider companies we achieved significant reduction in change processing ...

Our stand at itSMF Slovakia conference, Bratislava

4. May 2015
Process competition, 1,1 kg coffee beans, 122 espressos drinked out. Succesfull stand at ‎ itSMF‬  Slovakia conference at Bratislava.

Automation of service requests significantly reduced processing time

30. March 2015
For our customers, we managed to automate the processing of 30 types of service requests for which the average time for processing was reduced from 72 hours to ...