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Automation of service requests significantly reduced processing time

30. March 2015
For our customers, we managed to automate the processing of 30 types of service requests for which the average time for processing was reduced from 72 hours to ...

ITIL® is not only for big & rich IT providers

27. January 2015
ITIL® Foundation in 2 days for a special price for smaller IT providers

Workshop IT Service costing

18. November 2014
The goal of this workshop was to analyze IT service costing models.

WORKSHOP Agile principles in the IT environment

18. June 2014
We held a free workshop for participants of our courses  on 06/13/2014. The theme of the workshop was Agile.