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OMNICOM "ITIL4 Update for 2020" seminar

The new ITIL®4 best practice version was released in February 2019 – so time is up to share real life experiences from ITIL®4 content, new courses and expectations with ITIL® Expert community here in Slovakia. OMNICOM, s.r.o. and local ITIL® Expert Group took up again the famous Satori Stage venue in Bratislava to set up „ITIL®4 Update for 2020“ seminar on 2nd December 2019.

opening

We are proud that  Karol Granoszewski, PeopleCert representative (Examination Institute opened our seminar with a short speech and ITIL®4 news presentation focused on interconnection between ITIL®4 and frameworks like DevOps (well, that is more philosophy then framework) Agile, Lean, etc.

The main part was presented by Mr. Pavol Holbík (ITIL®4 Managing Professional) from OMNICOM. Pavol explained the content and timetable of new Specialist & Strategist  ITIL®4 courses – will be available during 2020. He also summarized our experiences from all ITIL®4 Foundation courses during 2019 . Lot of discussions followed during the panel session led by Štefan Porubčan, ITIL4 Managing Professional course attendant, Miroslav Hlohovský from OMNICOM, one of the official ITIL4 ServiceDesk Practice author, Karol from PeopleCert and of course, Pavol.

paloRaut – always the popular, non-formal, last part of seminar – included lot of non- formal discussions and plans for the future. Slovak local „kapustnica“ – special Christmas cabbage soup helped us to stay there for next two hours until late night. 

We are glad that we could help to move forward our ITIL community in Slovakia little bit further!



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